Trust Center
How we hold your data.
Ask Ledo builds and operates AI systems on behalf of our clients. That work depends on access to real accounts and real data, so it depends on trust. This page states plainly what we collect, how we protect it, and what we will never do with it. If a question is not answered here, you can ask us directly.
We collect what the work requires, and nothing more.
What we collect and why
Only what the work needs.
For advertising work, that means access to the Google Ads accounts you authorize, and the campaign data inside them. For CRM and lead work, that means the lead and contact records you bring into the system.
We do not gather data beyond what a given product needs to do its job, and we do not repurpose it for anything else. Live account data is read fresh at the moment it is needed rather than copied and held without reason.
How your data is protected
Protection built into how the platform runs.
Credentials stay separate from data
The keys that unlock your accounts are never stored in our application database. They live in secured server configuration, kept apart from the data they reach.
Every account is isolated
Each connection is scoped to a single account. There are no bulk actions that reach across clients, and the system always shows which account is in view.
Each product holds its own key
Every connected product authenticates with its own dedicated key, so one product can never read another product's access.
A person approves every change
Nothing is changed in a live account on its own. Our systems surface recommendations, and an operator decides what runs. No recommendation executes without a human approving it first.
Connections are encrypted
Data moves over encrypted connections, and the platform runs on managed infrastructure that is kept patched and current.
Keeping clients apart
One client is never shown to another.
Our intelligence layer learns from outcomes across every account we manage. It learns in the form of abstracted patterns, never identifiable client data. No client can see another client's accounts, results, or identity.
The system gets smarter for everyone without putting anyone on display.
Subprocessors
The providers we rely on.
We run the platform on a small set of trusted providers, and we keep this list current.
Compliance and attestations
Where we stand, stated honestly.
We are an early company, and we are direct about our position. We do not currently hold a SOC 2 or ISO 27001 certification. What we do hold to is a set of operating principles: least access, data minimization, and a human in the loop on every consequential action.
As one example, we removed unnecessary email access from our calendar integration on purpose, so that we would not collect data the work did not require. If your review process needs formal documentation or a completed security questionnaire, contact us and we will tell you exactly where we are and what we can provide.
What we will never do
The lines we do not cross.
Talk to us
One clear place to ask.
If you have a security question, need documentation for your review process, or want something covered under an NDA, write to us at security@askledo.com. We would rather answer once, clearly, than leave you guessing.